Sunday, 25 November 2012

Guest Post: HUDUMABONGO 1st Round Service Provider Complaints Report

HudumaBongo is a democratic movement on social network platforms Twitter and Facebook, to gather complaints as votes on Tanzanian service providers covering major business sectors such as telecom companies, utility companies, airlines and so on. Follow them on @HudumaMbayaTz or Like their Page on Facebook.

TANESCO emerges 1st Round Winner

By HudumaBongo

The utility company Tanzania Electric Supply Company (TANESCO) has emerged the winner of the 1st round of customer annoyance survey conducted on Facebook and Twitter by HudumaBongo, a citizen initiative in Tanzania. Second and third place were filled by the telecommunication companies Tigo and Vodacom respectively.

In the first round 29 companies were vying to be the best worst service providers as voted by Tanzanians themselves. A total of 119 individual votes were received through both social network sites. Here are the winners in other categories:

AIR TRAVEL: PRECISION AIR (8 votes)

BUS TRAVEL: HAPPY NATION (2 votes)

MEDIA: STAR TIMES (4 votes)

PARKING: MAGOGONI FERRY (2 votes)

TELECOMS: TIGO (28 votes)

UTILITIES: TANESCO (33 votes)

We on behalf of the citizen's of Tanzania call upon the leaders of these companies to take effective measures to ensure their customers get the best services. The 2nd Round of vote collection has commenced, and all complaints can be registered on Twitter with @HudumaMbayaTZ or on HudumaBongo page on Facebook. Let your voice be heard!

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